BRAND DIGITAL
Legal Documentation

Terms & Policies

Complete legal documentation for BrandDigitalStudio, operating from 86159 Augsburg, Neidhartstr. 7, Germany. All policies comply with the EU General Data Protection Regulation (GDPR).

I.

Privacy Policy

1.1 Data Controller. BrandDigitalStudio, Neidhartstr. 7, 86159 Augsburg, Germany, is the data controller responsible for the processing of personal data collected through this website.

1.2 Data Collection. We collect personal data only when voluntarily provided through our contact forms, including name, email address, phone number, and project details. This data is collected solely for the purpose of responding to inquiries and delivering requested services.

1.3 Legal Basis. Processing is based on Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

1.4 Data Retention. Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by German tax and commercial retention obligations (§ 257 HGB, § 147 AO — up to 10 years for business correspondence).

1.5 Data Sharing. We do not sell, trade, or share personal data with third parties except as necessary for service delivery (e.g., hosting providers, payment processors) or as required by law.

1.6 Your Rights. Under GDPR, you have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), and objection (Art. 21). Contact: [email protected].

1.7 Supervisory Authority. You have the right to lodge a complaint with the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 27, 91522 Ansbach, Germany.

IV.

Cookie Policy

4.1 Essential Cookies. This website uses only strictly necessary cookies required for basic site functionality, including session persistence and your cookie consent preference stored in localStorage.

4.2 No Tracking. BrandDigitalStudio does not use Google Analytics, Facebook Pixel, or any third-party tracking cookies. We do not engage in behavioral advertising or cross-site tracking.

4.3 localStorage. Your cookie consent preference is stored locally in your browser using localStorage. This data never leaves your device and is not transmitted to any server.

4.4 Third-Party Embeds. Google Maps embeds on our contact page may set cookies per Google's own privacy policy. These are loaded only after user interaction and are outside our direct control.

4.5 Managing Cookies. You may clear cookies and localStorage at any time through your browser settings. Disabling essential cookies may affect site functionality.

II.

Terms of Service

2.1 Scope. These terms govern all services provided by BrandDigitalStudio, Neidhartstr. 7, 86159 Augsburg, Germany, including web development, design, consulting, and ongoing maintenance services.

2.2 Quotations & Contracts. All quotations are valid for 30 days unless otherwise specified. A binding contract is established upon written acceptance of a quotation and receipt of the agreed deposit.

2.3 Payment Terms. Invoices are payable within 14 days of issuance. Projects require a 50% deposit before work commences, with the remaining balance due upon project completion. Late payments incur interest at the statutory rate per § 288 BGB.

2.4 Intellectual Property. Upon full payment, all deliverables (source code, designs, documentation) are transferred to the client. BrandDigitalStudio retains the right to display work in its portfolio unless otherwise agreed in writing.

2.5 Liability. BrandDigitalStudio's liability is limited to direct damages. We are not liable for indirect, consequential, or incidental damages. Total liability shall not exceed the contract value.

2.6 Force Majeure. Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, war, government actions, or infrastructure failures.

2.7 Governing Law. These terms are governed by German law. Place of jurisdiction is Augsburg, Germany.

III.

Refund Policy

3.1 Deposit Refund. The initial 50% deposit is refundable only if work has not yet commenced. Once development has started, the deposit is non-refundable as it covers resource allocation and project planning.

3.2 Milestone-Based Refunds. Projects are divided into agreed milestones. If a project is cancelled by the client, payment is due for all completed milestones. Partial milestone completion is billed proportionally.

3.3 Cancellation by Client. Clients may cancel with 14 days written notice. All work completed up to the cancellation date must be paid in full. Unused pre-paid amounts for unstarted work will be refunded within 30 days.

3.4 Non-Delivery. If BrandDigitalStudio fails to deliver agreed deliverables without valid justification, the client is entitled to a full refund of all payments made for undelivered work items.

3.5 Refund Processing. Approved refunds are processed within 14 business days via the original payment method. Refund requests should be directed to [email protected] with the relevant invoice number.

3.6 Retainer Services. Monthly retainer agreements require 30 days notice for cancellation. No partial-month refunds are issued for active retainer periods.

BrandDigitalStudio — Legal Documentation — Rev. 2026.09
Neidhartstr. 7, 86159 Augsburg, Germany